Lynda Doll

Chief Operating Officer Lynda Doll has been a pioneer and advocate of supportive housing for seniors since 1993. Lynda began her career as a registered nurse in 1971 and moved into health care management in 1982.  Her special interest in seniors and senior’s lifestyles inspired her to narrow her professional focus to seniors care in 1988.

Lynda has held a variety of senior management positions in nursing homes throughout BC and Alberta. Her passion for seniors is the driving force behind Points West Living Services. Linda has been instrumental in promoting change within the seniors care industry.

The three things Lynda is most passionate about are:

• Aging in Place: This means problem solving with seniors and families to keep residents in familiar surroundings as their care requirements increase.
  
  
• Retaining Good Staff: Lynda’s staff includes some ten-year employees!  In order to keep a stable, familiar ‘family’ feeling, she does her best to promote from within.
  
  
• The Eden Model: Lynda believes in “giving seniors a reason to get out of bed every morning.” This means she encourages seniors to run activity programs, plan events, enjoy age appropriate activities, celebrate special occasions, garden, and work with staff to maintain the residence.

Rob Haberman

Rob has an extensive background in hospitality and real estate. He is a franchisee of some of the most recognized brands in the hospitality industry in Canada and is active in real estate development. Rob works with the real estate and business development side of Points West Living.

Doug Mills

Doug‘s experience in the hospitality industry includes management of hotels, hotel chains, restaurant chains, and contract food services.

Doug's key responsibilities include: relationship management (with owners, government and key stakeholders); new business developmen; and facility development including design, budgeting, contracts, project management, procurement and opening. Doug provides contracted hospitality services to supportive living facilities and senior’s home meal production and delivery. 

Doug is active in the governance of both Points West Living and Housing Foundations. He also works to develop standards for seniors care through involvement with provincial steering committees and various organizations within the supportive living industry.

Paul Melanson 

Paul Melanson is the Director of Financial Operations for all Points West Living residences. Along with overseeing our accounting and administration staff, Paul develops operational software to enhance income and expense tracking, and generate financial statements. Paul also looks after staff retention programs and training budgets.

Paul also has extensive experience in chain restaurant management and chain franchise support management, as well as hotel management in both Edmonton and rural Alberta. Paul hails from Montreal, where he attended McGill University. He is bilingual.

Georg Rath

Georg brings 35 years of hospitality experience to the company. Georg previously trained as a Chef in Germany, cruised the Seven Seas with Norwegian American Cruises and worked in many hotels and high-end restaurants. Georg loves working with seniors!

Here’s what Georg had to say about the services he provides at Points West Living.

“I believe in dignity. Dignity comes from making your own choices. Whether you want mashed potatoes or french fries, lemon pie or pudding. it's as simple as that. You should be the one who decides whether you want to be woken up for an early breakfast or make your own breakfast when you are ready to get up. This is the difference between food service at an institution and food service at a Points West Living Residence."

“For me it is all about dignity and choice. If I can provide a service to someone, I think about how it affects them. Should I force my guests to eat liver, or do I provide a choice, so all my residents and their guests can enjoy dinner?  I will always provide a choice, because I know how important choices are to residents living within our communities. This should be the case everywhere, really." - Georg Rath

Tamsin Walker,  F.N.M.T.

Tamsin Walker has helped develop home meal delivery programs for the frail elderly, with a special emphasis on menu choices, freshly prepared meals, and special dietary accommodations. She is responsible for reviewing and implementing Points West Living menus.

After graduating from the Northern Alberta Institute of Technology Food Service and Nutrition Management Program in 1997, Tamsin spent 10 years managing on-site food services in both assisted living and long-term care homes.

Other responsibilities include overseeing quality assurance and conducting standards of excellence (SOE) inspections at all Points West Living projects. She prepares our facilities for accommodation standards reviews, licensing and audits.

Tamsin volunteers as a Member of the Board for the Black Gold Health Foundation and the Alexandra Outdoor Pool Society.  She enjoys camping, swimming, cooking, entertaining, and spending time with her husband and friends.